The Public Health Emergency Preparedness Program (PHEP) works toward a prepared and resilient community through planning, training, drills, exercises, outreach, and emergency response.  We facilitate response to existing and emerging public health threats through multi-agency coordination, and oversee the Genesee and Orleans VALOR Medical Reserve Corps (GO Health VALOR MRC.)

Stay up to date on communication and learn more through our community emergency preparedness apps Ready Genesee and Orleans Aware!

Service and Informational Resources

GO Health VALOR MRC is a volunteer organization and medical reserve corps dedicated to local community well-being and resilience.  Through coordination by the Genesee and Orleans County Health Departments, we:

  • Assist in public health emergency response
  • Support public health service and humanitarian projects
  • Participate in trainings for prepared and safe communities                                                                                                                                                                        Volunteers may be county employees, healthcare professionals, other professionals or residents, or others supportive of health and resilience in Genesee and Orleans.  It is this diversity of participation that makes the Volunteer Alliance Linking Our Resources – Medical Reserve Corps (VALOR MRC) the valuable and vibrant organization it is.

Please consider joining or reconnecting with GO Health VALOR MRC today!

Participation with GO Health VALOR MRC starts with creation of a ServNY account, which is the platform for volunteerism across New York State.  Please choose Genesee and/or Orleans County Health Departments as part of your volunteer affiliations.  You will then be contacted with further information as relevant. 

Creation of a ServNY account can be found at

Coming soon! Upcoming trainings and activities for VALOR. 

Learn what motivates us and why we do what we do below. Coming soon…

GO Health encourages residents in Genesee and Orleans Counties to store the word ICE in their mobile phone address books and enter the number of the person to contact in case of an emergency.  The ICE acronym allows emergency officials to quickly access the right names from a cell phone’s address book.  It can save valuable time, since many people identify family members only by name in their cell phone, making them indistinguishable from other entries.

Follow these hints to get the best of your ICE:

  • Make sure the person whose name and number you are giving has agreed to be your ICE partner.
  • Make sure your ICE partner has a list of people they should contact on your behalf – including your place of work.
  • Make sure your ICE person’s number is one that is easy to contact, for example, a home number could be useless in an emergency if the person outside the home full time.
  • Make sure your ICE partner knows about any medical conditions that could affect your emergency treatment – for example allergies or current medication(s).
  • Make sure if you are under 18, your ICE partner is a parent or legal guardian authorized to make a decision on your behalf – for example, if you need a life or death operation.
  • Should your preferred contact be deaf, then prefix the number with ICETEXT.
  • For more than one contact name, type ICE1, ICE2, ICE3, and so on.

Basic Disaster Supplies Kit Think about what supplies would be needed at the time of an emergency.

Make a Disaster Plan Think about what emergencies could effect you or your family and what you should do to prepare. 

Make an Evacuation Plan Think ahead in case any emergency requires you to evacuate your home or the area. 

The Yellow Dot Program – Yellow Dot is a free program designed to help first responders provide life-saving medical attention during the first “golden hour” after a vehicle crash or other emergency. A Yellow Dot decal is placed on the rear driver’s side window to alert emergency responders to look in the glove compartment for your emergency medical information. 

David Bell

Public Health Emergency Preparedness (PHEP) Coordinator 

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