COVID-19 Update

Genesee County

Covering 10/18-10/21

  • Reporting 95 new positive cases of COVID-19 for a total of 6,891 positive cases.
      • The individuals are in their 0-19’s, 20’s, 30’s, 40’s, 50’s, 60’s, 70’s 80’s and 90’s.
      • 12 of the current positive individuals are hospitalized.
      • 135 of the previous positive individuals have completed their 10-day isolation and have been removed from mandatory isolation

Orleans County

Covering 10/18-10/21

  • Reporting 64 new positive cases of COVID-19 for a total of 4,360 positive cases.
      • The individuals are in their 0-19’s, 20’s, 30’s, 40’s, 50’s, 60’s, 70s and 80’s.
      • 2 of the current positive individuals are hospitalized.
      • 70 of the previous positive individuals have completed their 10-day isolation and have been removed from mandatory isolation. 

Daily data

To review the raw positive data for each of the counties click here.

The New York State Department of Health  (NYSDOH) updates the fatality data as they receive it.  This data includes demographics of those who have passed and is updated regularly.  There may be discrepancies with the count as the State compiles the data from death certificates and coroners reports. 

For the most updated fatality data provided by NYS COVID-19 Tracker, click here.

Click here to view the Genesee and Orleans County online map of confirmed cases.

A reminder the numbers listed as positive/active are current community cases. The recovered numbers are only for community cases and do not include non-county regulated facilities. The total positive cases includes community active/positive, community recovered and all those from non-county regulated facilities.

Monitoring the prevalence of SARS-CoV-2 variants – click here.

Current estimates of cases and hospitalizations by vaccine status and vaccine effectiveness – click here.

COVID-19 Vaccination Information

For local county-run clinics click here.

For other clinics use Vaccine Finder.

For local regional COVID-19 vaccine data based on eligible population for our counties go to:

The Finger Lakes Vaccine Hub has launched a Finger Lakes Region Vaccine Finder:

If your business, church, or organization is interested in hosting a Pop-up Vaccination Clinic, please fill out the form for consideration of hosting a GO Health Pop-up Vaccination Clinic:

Call Out COVID Vaccine Fraud with NYS Hotline:
The State has established a hotline that New Yorkers can call to report suspected COVID-19 vaccine-related fraud or scams. Remember, it’s a red flag if anyone is promising individuals the vaccine in exchange for payment. To make a report, please direct individuals to call 1-833-VAX-SCAM (1-833-829-7226) or email: [email protected]

211 Now Available for COVID-19 Info:  Individuals across our region can now call 211 to get COVID-19 information and clinic updates (scheduling appointments through 211 is not available at this time). When calling 211, individuals should choose the “COVID information” prompt to get connected with a staff member who can assist. The hotline is open 24/7. To avoid long wait times, please encourage individuals to call outside of normal business hours. A call-back function is also available. 

For more information about COVID-19 vaccine, click here.

For New York State COVID-19 Vaccine Data, click here.

Excelsior Pass provides a free, fast and secure way to present digital proof of COVID-19 vaccination or negative test results.

Participation in Excelsior Pass is voluntary. New Yorkers can always show alternate proof of vaccination or testing, like another mobile application or paper form, directly at a business or venue.

To learn more, click here.

If you have issues with connecting to the Excelsior Pass, try using the name you used to register for your vaccination appointment or the name on your driver’s license/non-driver ID.  If still having issues, your information may have issues.  Check with the provider who provided your vaccine or reach out to [email protected]


Both counties are offering vaccination clinic registration via phone.  In Genesee call (585) 815-7168.  In Orleans call (585) 589-3170.   For both numbers ask for the vaccine registration help line.   These numbers are for Vaccine Registration Help ONLY.   Please note these numbers are not associated with the Health Departments in either county.



Have questions about the COVID-19 vaccine?  Click here.

For fact sheets and FAQs from the CDC, as well as mythbusters visit

COVID-19 Testing Information

Testing:  If you are being tested for COVID-19 it is important that you self-quarantine until you get your test results whether you have symptoms or not.  If you are symptomatic, meaning you are coughing, have a fever or other symptoms, self-quarantine even if you are an essential worker until you get your results back, if you have COVID-19 you may be spreading it!  That means to stay home and limit contact with other people, even in your household.

For FREE Rapid Testing, click here:

The links will be live when there is a clinic scheduled.  Clinics will be limited and determined week-by-week.

COVID-19 Resources & Guidance

For updated guidance visit NY Forward:

The most important thing to remember is if you are having any type of symptoms to STAY HOME!  Some of the symptoms people have been reporting are fever or chills, cough, shortness of breath or difficulty breathing, muscle or body aches, new loss of taste and/or smell, sore throat, congestion or runny nose, headaches, fatigue nausea or vomiting and/or diarrhea.

Businesses that are not in compliance may be subjected to a financial penalty. If you have questions regarding your business operations, please contact the Finger Lakes Regional Control Room: [email protected]

To file a complaint about a business, location or incident in your community you can call 1-833-789-0470 or use the online form.

Click here for the most recent masking guidance.

COVID-19 Reminders and Additional Information

If a person is identified as a contact, they will be notified by the County Health Department, quarantined and if warranted, swabbed if indicated. Limited information is provided to the public in compliance with HIPAA regulations and out of the respect of those impacted by this virus.

When, and if, there is a situation where potential contact is made in a public location where contact tracing doesn’t have actual names of close contacts, we will send out a media announcement to help seek contacts.

If you are experiencing ANY COVID-19 related symptoms STAY HOME! Do not go to work, do not go to the store, do not go anywhere, YOU are spreading the virus. STAY HOME!

We encourage everyone to remember to be polite and respect individual privacy. If you have a complaint about someone or a business use the appropriate channels provided by the state. Using social media to air your complaints and accusing individuals / businesses of wrong doing generally does nothing to fix the problem. Be compassionate of other people and spread kindness.

For the most recent updates on quarantine click here.

For the most recent guidance, click here.

  • Take personal responsibility to protect yourself and others. 
  • Avoid public places event when traveling, if possible. 
  • If you are not fully vaccinated (2 weeks after Johnson & Johnson vaccine and 2 weeks after second dose of Moderna or Pfizer vaccine) wear a mask if you are within six feet of distance (indoors or out) from non-household individuals, in a situation where you can’t maintain six feet of distance from others, in public or private transportation carrier or for-hire vehicle. 
  • Wash your hands often with soap and water at least 20 seconds, especially before eating. 
  • If soap and water isn’t readily available, use hand sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose and mouth with unwashed hands. 
  • Cover your cough and sneezes with a tissue (or the inside of your elbow) and discard the tissue in a closed container. 
  • Clean frequently touched surfaces and objects.

Preventing the spread of COVID-19 is easy when you remember to limit time, keep your physical distance from non-household members, properly wear a face mask if not fully vaccinated, and wash your hands often.



What does recovered mean? 

What ‘recovered’ means in relation to COVID-19:  Generally when someone is recovered that means they are feeling better.  With COVID-19 we are using the term recovered to show the individual is no longer able to spread the virus.  This means they have been on isolation for at least 10 days, have not had a fever over 100³ for 72 hours without fever-reducing medication, and their respiratory symptoms are getting better.  There have been cases where people have started doing better for a short period of time and then they are hit with symptoms again or a new set.  Some have had continued respiratory issues, developed pneumonia, sepsis, other infections, deep venous thrombosis (DVT), extreme fatigue, etc.  Because of the time in bed, there is a higher risk of blood clots which can cause strokes, heart attacks, and pulmonary embolisms as well as other symptoms. 

For the purposes of reporting out the numbered of recovered individuals, we only count community residents, not those who live in non-county regulated facilities or have passed away.

How it works:

Answer a few basic questions about yourself. Next, tell us how you’re feeling. It takes just a few seconds.

If you choose, you’ll receive daily email reminders to take the survey. It’s important to take the survey even on days you feel well. This will help our public health experts track the health of our community.


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